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Welcome to the wall doctors

Specialist surveyors & Legal representatives

We have a dedicated team of surveyors and legal representatives whose sole responsibility are the clients they represent. We send out surveyors to do an inspection and fill a report on the level of damage caused to your property.

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With our strict no win no fee policy, you won’t pay a thing if your claim is unsuccessful – no hidden fees, no exceptions. We’ll only advice you to pursue a case if we think you have a good chance of winning – to avoid wasting your time – and the majority of your legal costs will be covered by individual or company who installed your cavity wall insulation.


Get expert advice from our team of specialists at every stage of the claims process. We’ll be there to help you understand your options and explain your position before, during and after your claim has been handled. Speak to our team of experts today to find out how strong a case you have.


We work with specialist solicitors who have been winning cavity wall insulation cases for years, meaning they know how to get the fastest possible results. We work round the clock to make sure you can get back to living your life – with the compensation you deserve.

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On correctly installed cavity wall insulation can cause serious damage to your property and health.
Find out if you’re eligible to claim by filling in our short survey which tells us a little more about you and the problems you’re experiencing.

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  • About Us

    The Wall Doctors connects you with expert solicitors to find out if you have a case regarding your cavity wall insulation. We send our surveyors to inspect your property and compile a report for legal representatives to assess, who will contact you to discuss your next steps.


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  • FAQ’S

    It’s only natural to have questions. Which is why we’ve created a frequently asked questions section to answer all of the queries we regularly hear from people in the same position as you.

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  • Latest News

    Find out all the latest news and developments on the cavity wall installation scandal and how you might be affected – as well as advice on what to do next.

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Latest Blog Posts

Stay informed about what is happening.

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What other say about us

A pleasant young man came to survey my house and within an hour it was passed to my solicitors. I can now see light at the end of the tunnel.

Jane Daniels

Survey, Cup of Tea, a nice chat and bobs your uncle my solicitors had the information they needed. Thank you Wall Doctor

Bryan Hart

Quick FAQ

The most common questions

  • How can TWD help me?

    The Wall Doctors can inspect your property for any damage caused by poorly installed cavity wall insulation and compile a report for expert solicitors to assess your case. If they think you have a claim, they’ll contact you directly to discuss your options and confirm their appointment.

  • What obvious signs of damage should I look for?

    Poorly installed cavity wall insulation can cause serious damage to your property and cause a number of health implications if left unfixed. Obvious signs of damage to look out for include:

    • Condensation on the inside of your windows, walls or doors.
    • Damp or mould inside your property.
    • Peeling wallpaper or plaster
    • Drafts and cold areas in the house

    If you notice these issues in your home, it could mean the cavity wall insulation in your property was incorrectly installed.

  • What are the health implications?

    While damage to your property is the most common problem caused by poorly installed cavity wall insulation, your family’s health could also be at risk. The longer you’re exposed to contaminated air or mould spores, the higher the risk of developing respiratory problems, respiratory infections and long-term allergies or asthma becomes. Babies, young children and elderly people – or people with eczema or weak immune system – are at most risk from developing health implications.

  • What do I do if I notice damp or suspicious damage?

    Get in touch with us as soon as you notice any damp or suspicious damage so we can survey your property as quickly as possible and determine whether you have a claim. Removing cavity wall insulation while your case in ongoing can hurt your chances so it’s important to get things moving quickly. Also keep an eye on the health of you and your family members – especially for any persistent coughs, irritations or breathing problems.

    Never ignore damp or damage to your property that could be caused by poor ventilation or insulation.

  • How much will it cost to claim?

    The Wall Doctors operate under a strict no win no fee policy, which means you won’t pay anything unless your case is successful. You’ll never be asked to pay anything up front and all legal costs will be taken out of your winnings in the event of a successful claim. The amount you’ll pay for a successful claim depends on how likely your case is expected to win – but you’ll be given a specific figure before your claim begins.


Claim Up To £50,000 Compensation – No Win No Fee

Find out if you’re eligible to claim by filling in our short survey, which tells us a little more about you and the problems you’re experiencing

Contact Our Experts